Account and data controls

Delete your Feeling Scope account

You can request deletion of your Feeling Scope account and its associated data at any time.

How to request deletion

1. Email [email protected] from the email address connected to your Feeling Scope account.
2. Use the subject line Delete my Feeling Scope account.
3. Include the email address you use to sign in. We may ask you to verify that you own the account.

We will process the request and confirm when deletion is complete. To request deletion of specific saved reflections or other personal data while keeping your account, follow the steps on our data deletion page.

Data that will be deleted

After verification, we will delete or de-identify the account information and user-created content associated with your account, including saved situations, feelings, follow-ups, reflections, and consultation history. Any remaining consultation access or active entitlements connected only to the deleted account will no longer be available.

Data that may be retained

We may retain limited transaction, fraud-prevention, security, or legal records when required by law or reasonably necessary to resolve disputes and enforce agreements. We do not receive or store your full payment-card number. Retained records are kept only for the applicable legal or operational retention period and are not used for advertising.

Questions

For questions about account or data deletion, contact [email protected].